Where Human Talent Leads
Factor is defined by our exceptional people. The people that walk the Factor halls are some of the best and brightest in the industry. Backed by thoughtful leadership and empowered by a structure that creates paths for development and growth, our people tackle meaningful and complex work for our clients. Together, we question the status quo as we create a better way to work in legal.
450+
Lawyers, contract experts, technologists, and process consultants
6+
Average years of legal experience across our teams
+55
Our client Net Promoter Score
50+
Fortune/FTSE 100 clients
People first.
At our core, we’re people-obsessed. We take great pride in cultivating a culture of selfless leadership around some of the smartest, nicest – and funniest – in the industry.
Meet a few:Maria
Project Manager
Belfast
After graduating with my JD and PhD in law, I sought a workplace where I could learn more about the future of legal. Having worked in a traditional law firm and with in-house counsel, Factor offered a unique experience that I couldn't find elsewhere. The opportunities and support that I have realized over the last 5+ years have been exceptional. From supporting my SQE journey to being Global Chair for the Early Career Women’s ERG and serving as Editor-in-Chief of the UK newsletter, my personal & professional development continues to go from strength to strength.
Alex
Director
Maine
I lead the strategy and programming for The Sense Collective, helping in-house legal leaders navigate Generative AI's impact on their work. My approach is human-centered, ensuring our programming truly meets the needs of our members. With a background in innovation and product development, I thrive in dynamic and ambiguous environments. Generative AI is reshaping legal operations, bringing both opportunities and uncertainty. My role is to help organizations focus on what matters most and move forward with confidence. I believe innovation happens when people think differently, share openly, and experiment without fear of failure. I'm passionate about creating spaces where legal leaders can learn from each other, challenge assumptions, and drive meaningful change.
Agata
Senior Manager
Wroclaw
I joined Factor in 2015 after completing my Master's in Law. I oversee delivery across technology, cybersecurity, and life sciences engagements, which allows me to combine my legal expertise with operational innovation. What I love most is collaborating with clients to create strategic impact while developing our talented teams. My passion lies in finding efficiencies in legal processes that truly make a difference. Working across diverse industries has taught me that successful outcomes come from understanding each client's unique challenges and building solutions that grow with them.
Tom
Senior Manager
Belfast
I lead our documentation team partnering with major financial institutions to solve complex challenges. My role combines technical legal expertise with innovative solution development, delivering excellence across client management, regulatory compliance, and operational implementation. I find it particularly rewarding to develop cutting-edge approaches that transform traditional legal processes while mentoring the next generation of financial services professionals.
Patrycja
Contract Manager
Wroclaw
When I started at Factor in 2018 as a Contract Analyst, I never imagined how much I'd grow here. I love that I get to solve complex problems for our clients while working with a great team, and seeing how our work directly helps companies during big changes like mergers keeps me motivated. What makes Factor special is how we blend legal expertise with new technology to transform how our clients handle their contracts.
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Is Factor a law firm?
No! Our structure allows us to operate differently to a law firm and still deliver complex legal work, negotiate contracts that drive our client's business forward, and partner with some of the leading law firms in the world.
I don’t have to deal with the grueling hours, partner structure, or stuffy environment found at law firms while still getting access to the part I want - exciting work with prestigious clients.
Andrew Hunter
Senior Associate
Belfast
Is Factor only for people with law degrees?
No! Factor is a mix of business professionals and people with legal experience who are not practicing, as well as people with law degrees. We are continually looking for Project Managers, Product Developers, Solution Architects, and professionals across sales, finance, and technology (to name a few). In short, people with diverse background who have one thing in common - a passion for growth and transformation. View our open roles!
The people I work with every day have a huge variety of experiences and expertise. This has made me more knowledgeable, creative, and just overall better at what I do.
Ashley Infantino
Marketing
New York
What does it feel like to be in a Factor office?
Remember the drab, fluorescent lit, grey-carpeted offices of yore? Now picture the opposite. Factor offices are bright and buzzing, charged with the energy of cutting-edge legal innovation. Team members collaborate in open plan booths, participants learn in dedicated training rooms, colleagues connect in warm open spaces with private, focused areas found throughout the building. In short, leave the business wear at home.
Our office isn’t the typical 9-to-5 grind; it’s more like a shared space that comes alive when needed. Most days, our team works from various locations worldwide. When we gather at our physical offices, ideas sync up, and creativity thrives. We’re free-range thinkers, not tethered to desks. Working for Factor means having the best of both worlds: freedom to work from anywhere and the power to create something extraordinary when we come together.
Nigel Brannigan
Delivery Executive
Belfast
Legal has a reputation for being soul-sucking. How is Factor different?
We are proud to cultivate genuine connections with colleagues, investment in our people, a true work/life balance, a “people first” culture, and a variety of development paths. Not to mention, you’ll be in the trenches gaining hands-on experience with prestigious clients, not just providing advice. We could go on, and we will, if you give us the chance. Check out our open roles and let’s talk more.
Law is my passion and Factor gave me the opportunity to practice it in an environment that works for me. I also lead a team of talented people and work with exciting clients.
Agata Kotwica-Plisner
Client Service Lead
Wroclaw
Will I get to interact with clients?
Yes! At Factor, no one is ‘back office’—everyone is client-facing and your interaction with clients could be as simple as an email or Teams meeting to discuss a specific engagement, or it could be as immersive as working side-by-side with them. We are proud to be strong partners that operate as extension of the client.
Absolutely! I work closely with clients on a daily basis. Our clients are people too and even though we are providing a service, that personal connection and feeling of being able to help support them is incredibly fulfilling. The clients tend to treat us as one of their own and that presents us with a unique opportunity to be fully immersed in their business. The result is an integrated, productive partnership.
Gemma Pinney
Project Management
Chicago
Will I be on my own? Or will I have the support of a team?
You’ll be surrounded by a supportive, knowledgeable, and creative team that works collaboratively to get the job done. Teams at Factor always include bright legal minds, but also skilled project managers, technologists, and subject matter experts.
My team and I are there for each other and I also can take the space I need to get my work done. It’s a perfect combination.
Olivia Hutton
Project Management
Belfast
What flexibility does Factor offer for remote and in office working?
Our goal is to be as flexible as possible and enable team members to work in the most effective, healthy way for them, while taking into account client needs and preferences. Usually, this means team members work from both the office and home.
I’ve created a schedule that works for both me and the client. The combination of being both onsite and home has allowed me to live a more fulfilling life.
Cherie McNicholl
Senior Associate
London
Do people have opportunities to grow?
Absolutely! Managers at Factor are dedicated to their team member’s growth and our People Team makes it a priority to ensure development opportunities are available. Team members who seek out opportunities to expand their scope often work on new and challenging problems that elevate their career paths.
Factor’s culture is highly people-centric. We have an extensive in-house L&D curriculum, along with training academies and external programs. Our managers consistently seek ways to upskill talent and offer opportunities for advancement within the organization. My journey began in Project Management, where I eventually evolved into the European Head of Projects. From there, I transitioned to Site Lead for our Belfast Hub, and subsequently, I became Global Industry Lead for Life Sciences. Throughout this journey, Factor has continuously honed my skills and presented exciting growth opportunities.
Christopher Souto
Global Industry Lead
Remote
